FAQ

FREQUENTLY ASKED QUESTIONS

How can I pay?

You can choose between the following payment options:

Paypal
EPS transfer
Klarna Immediately
Klarna invoice
Show
Mastercard
AMEX
Teacher
Advance

Data for advance payment:

IBAN: AT48 1600 0001 1514 1589

BIC: BTVAAT22XXX

Reference: Order number

How can I return my order?

Please send returns to the following address:

Patrizia Holzmann
Außerweg 8a
6145 Ship
Austria

Returns must be made within 14 days be returned to us after receipt.

Returned items must be in their original condition. All products must be unworn. Items that are damaged, soiled, or demonstrably worn will not be refunded. We ask that you use the original packaging for the return shipment, if possible.

Please note that as a small company we cannot offer free returns.

My order is defective. What should I do?

Please check your order upon receipt and contact us immediately if the item is defective or damaged, or if you received the wrong item. We'll be sure to find an optimal solution.