FAQ

FREQUENTLY ASKED QUESTIONS

How can I pay?

You can choose between the following payment options:

Paypal
EPS transfer
Klarna Immediately
Klarna invoice
Show
Mastercard
AMEX
Teacher
Advance

Data for advance payment:

IBAN: AT48 1600 0001 1514 1589

BIC: BTVAAT22XXX

Reference: Order Number

How can I return my order?

Please send returns to the following address:

Patrizia Holzmann
Ausserweg 8a
6145 Navis
Austria

Returns must be within 14 days Will be returned to us after receipt.

Returned items must be in their original condition. All products must be unworn. Items that have been damaged, dyed or proven to be worn will not be reimbursed. If possible, we ask you to use your original packaging for the return.

Please note that as a small company we cannot offer free returns.

How do I proceed? My order is defective?

Please check your order after receipt and contact us immediately if the item is defective or damaged or you received the wrong item. We will definitely find an optimal solution.